Our Services
Tailored injury management solutions
We provide tailored injury management solutions designed to protect premiums and support sustainable recovery outcomes. Engagement is flexible and can be structured as ongoing support, short-term engagement or ad-hoc, and even leave coverage services for your existing staff. We also offer workplace training and education, pre-employment risk management, preferred provider implementation, and statistical reporting aimed to identify and reduce injury trends.
Our Services
Protect your financial and compliance position with strategic claims oversight.
Dual / separate role options of case manager and return to work coordinator
Deciphering realistic rehabilitation goals and creating detailed Return to Work Plans to support recovery at work.
Detailed and documented Risk Assessments to assist with Injury Management Planning
Stakeholder liaison with injured workers, internal business divisions, health care practitioners, and legal parties.
Assessment of claim entitlements within the workers compensation legislation, and issuing detailed claim dispute decision notices if required.
Accurate wage entitlement calculations and reconciliations
Extensive knowledge of the workers compensation legislation, Standards of Practice (SOP) and workers compensation guidelines
Structured coordination that supports safe, timely and sustainable recovery for your people.
Early intervention strategies
Holistic injury and illness management, whether work-related or personal.
Stakeholder liaison with injured workers, internal business divisions, insurers, health care practitioners, and legal parties
Deciphering realistic rehabilitation goals and creating detailed Return to Work Plans to support recovery at work
Premium protection and cost reduction strategies.
Complex psychological and physical injury management.
We provide further services to help support your business with injury management within the workplace.
Pre-employment risk management
Early intervention and risk reduction strategies
Preferred provider implementation
Workplace education and training
Statistical data reporting aimed to identify and reduce injury trends.
Facilitating worksite assessments, Independent Medical Examinations, Fitness for Work Assessments, and Job Task Analysis for injury management needs.
Identifying and facilitating services for injury prevention such as Manual Handling training.
Flexible Engagement Options
We understand that every organisation operates differently. Our services can be engaged through retainers, defined-term agreements, or ad-hoc and leave coverage support.
Get in touch to discuss the right approach for your business.
FAQ’s
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The earlier the better. Early intervention often prevents cost escalation and prolonged absence. However, we can step in at any stage of a claim.
The following insurer statistics indicate why early intervention is paramount.If your employee is off work for:
20 days = 70% chance of returning to work
45 days = 50% chance of returning to work
70 days = 35% chance of returning to work.
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Whilst HR and WHS roles play an important part in injury management, as experienced consultants we understand the workers compensation legislation, and how the legislation applies to each individual claim. We work collaboratively with your existing HR / WHS team by providing specialist expertise and additional capacity.
We focus on early and durable return to work outcomes, helping prevent unnecessary premium / claims costs. We liaise with all stakeholders throughout the rehabilitation journey to assist with achieving recovery and return to work goals. We challenge insurers on potential poor decision making ,that may be costing your business unnecessary money, and we are able to perform reconciliations in line with legislative entitlements, to ensure your claims costs are maintained.
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Yes, we do! We can provide Injury Management services for both work and personal injuries / illnesses.
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Yes. We provide structured, empathetic management of psychological injury matters, including stakeholder coordination and sensitive communication. Our consultants have obtained their Mental Health First Aid (MHFA) certifications.
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Through accurate entitlement management, proactive return-to-work coordination and strategic claims oversight that minimises unnecessary cost exposure.
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Yes. We provide tailored claims management services to self-insured employers.
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We offer flexible arrangements, from retainers, short term agreements or ad-hoc /leave coverage support, depending on your needs
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We take privacy and record keeping seriously. We utilise a secure database to store sensitive and private information in line with the Australian Privacy Principles (APPs) and the Privacy Act 1988. We can also work with your existing secured database if needed. We obtain your employee’s written consent in order to assist them with their rehabilitation needs.
Let’s work together